Terms of service

Terms of Service

Welcome to OdiMom. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from OdiMom, you agree to be bound by these Terms.

1. General Overview

OdiMom is an online platform offering traditional, homemade food products inspired by the rich culinary heritage of Odisha. All products are prepared with care and are intended for personal consumption.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or
You are using the website under the supervision of a parent or legal guardian

3. Product Information & Accuracy

We strive to ensure that:

All product descriptions, images, and prices are accurate
Products reflect the authenticity of handmade, traditional preparation

However:

Minor variations in color, size, texture, or taste may occur
We do not guarantee that all information is completely error-free at all times

4. Pricing & Payments

All prices are listed in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes (as mentioned)
We reserve the right to change prices at any time without prior notice
Payments must be made through authorized payment gateways available on the website

5. Order Acceptance & Cancellation

Once an order is placed, you will receive a confirmation
We reserve the right to accept or reject any order due to:
- Product unavailability
- Errors in pricing or product details
- Suspected fraudulent activity

Cancellation Policy:

Orders can be cancelled within 2 hours of placing the order
Once processed or shipped, cancellation is not allowed

6. Shipping & Delivery

We aim to deliver products within the estimated timeframes
Delivery timelines may vary depending on location and logistics partners
OdiMom is not responsible for delays caused by:
- Courier partners
- Natural disasters or unforeseen circumstances

7. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms mentioned in that policy.

8. Intellectual Property

All content on this website, including:

Logo
Brand name
Product descriptions
Images and designs

are the exclusive property of OdiMom and are protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

By using our website, you agree:

Not to engage in any unlawful or fraudulent activity
Not to misuse the website or interfere with its functioning
Not to attempt unauthorized access to our systems

10. Limitation of Liability

OdiMom shall not be liable for:

Any indirect, incidental, or consequential damages
Health issues arising from allergic reactions (customers are advised to check ingredients before consumption)
Delays or failures beyond our control

11. Indemnification

You agree to indemnify and hold OdiMom harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Odisha.